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AuditOnline now live at East of England Ambulance Service

One of the largest ambulance services in the UK has gone live with AuditOnline, an intuitive cloud based audit software solution that enables them to continue to deliver the very best patient care.

The East of England Ambulance Service NHS Trust have replaced their incumbent audit solution with the AuditOnline audit and medicine management solution from Doc-works which is due to be rolled out to over 600 users and 119 stations.

EEAST is amongst a growing number of NHS providers to use AuditOnline to meet safety, procedural and operational standards as well as enabling ambulance staff to record information accurately, quickly and efficiently.

AuditOnline enables EEAST to adapt, edit and tailor audits from any mobile device and easily produce evidence to demonstrate CQC compliance. Detailed real-time reporting and analysis via a dashboard allows users to monitor and track audits and identify operational risks. Where a non-compliance issue is identified an integrated action plan can be assigned and implemented.

Natalie Mudge, Compliance and Standards Lead, who sponsored the implementation at EEAST, says:

“At EEAST we are committed to providing high quality patient care and clinical excellence together with ongoing regulatory compliance. We wanted an intuitive, easy to use quality assurance solution to help achieve this. The AuditOnline solution from Doc-works fulfilled these requirements and we are very pleased with the results.”

Barry Clark, Director at Doc-works says:

“The Doc-works team have worked closely with EEAST to make the process of transitioning to a new solution as smooth as possible for the Trust and also to make it as easy as possible for all end users to record information and report on quality indicators.”


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