Doc-works Referral Portal
Safeguarding patient care with smarter referals
Identify patients at risk and refer them automatically with the Doc-works Referral Portal, a powerful cloud-based software tool built on over 10 years experience of helping NHS Trusts and Private Providers improve patient outcomes.
Our easy to use platform streamlines the referral process, fill in one form and use the data to make multiple referrals in just a few clicks giving you more time to focus on patient care.
Improve the access, efficiency and legibility of referrals including Safeguarding, Fire Risk, PREVENT, Dementia Concern or any clinical referral allowing you to deliver safer care, save on administration and reflect updated legislation.
Powerful features include
Referrals from the Scribe App
The Doc-works Referral Portal App can be used on both IOS and Android devices and the form can be configured to exactly match the requirements of your organisation.
The App can be installed on existing hardware, often sharing the devices already in use for the ePCR or other standard issue tablets or smaller smart devices, such as phones.
Referrals from MyReferrals
Where staff do not have access to smart-devices but do have access to a browser, Doc-works can provide a web-based platform so that the same referrals forms can be filled in using the browser.
This enables 999/111 and other call center or office based staff to complete referrals.
Access to the various referral forms is controlled through role-based access and different users can be set up to have access to different forms as appropriate.
Referrals from any ePCR system
Doc-works can gather referrals from other systems, either as data or by ingesting and extracting the data from a PDF.
Where your Trust has an ePCR which produces a referral but there is no simple means to get those referrals to the correct destinations, then Doc-works Referrals Portal can be used to provide the outbound aspect
of the process.
Where your ePCR can be configured to track that a referral is indicated, but the Doc-works App is deemed the best approach to gathering the referral itself, then the ePCR can pass the demographic data to Doc-works so that the accuracy of the data can be assured and the time taken to complete the referral can be reduced.
Reporting and Dashboards
Referrals can be grouped by their time-based delivery targets and a dashboard giving clear indications a referrals need attention.
By clicking on the lozenge the Admin screen opens showing the referrals which are indicated.
Similarly, the reports section can be made available to provide key information either on screen or as an extract to your BI systems.
There are also automated alert emails and confirmation emails for completed referrals.