Business Continuity
To ensure business continuity, the Resilience ePR should provide
Paper as third-line resilience
Paper remains resilient without power or network dependence but the resources for rapid digitisation are dwindling. The solution: a versatile, scalable secondary ePR for swift deployment and easy access to records and data.
Fast transfer of records to hospital
Where used as a business continuity backup, hospital portals should be pre-configured and tested as part of resilience planning. Using the hospital portal as part of routine operations will provide continuous resilience testing and scalability. Secure hospital access must be swift and convenient and available on existing hardware in various departments of the receiving unit.
Secure transfer between responding units
A resilient ePR should facilitate secure record transfer between devices and responding units for safe patient care. If the main ePR supplier provides APIs or data transfer capabilities, the resilient ePR can transfer records between devices during local deployments and network reconnection.
Immediate corporate access to the records
The Resilience ePR should offer immediate record access for various corporate functions within the deploying organisation, including clinical support, incident investigation, complaints, and health/social care follow-up. A secure web-based portal must be accessible from existing hardware, with quick and easy setup across all relevant departments and directorates.
Data in transferable format for reporting
The resilient ePR data should be readily accessible for reporting and monitoring, which can be set up and tested as part of the organisation’s data warehouse structure in routine operations, enabling seamless ACQI and commissioner reports when the system is deployed in whole or in part.
Rapid business continuity set-up from order placement
The solution must be swiftly available to the Trust’s business continuity plan after contract award. Setup to be completed within weeks of receiving a purchase order, with key documentation and specifications playing a crucial role in rapid deployment.
Additionally, the Resilience ePR should be
Secure and NHS approved
The supplier must meet NHS approval, G-Cloud availability, DSPT compliance, secure HSCN connectivity, and provide evidence of regular penetration testing. Strict adherence to NHS security standards for data collection, transmission, storage, and retrieval of patient identifiable data is crucial.
Safe and DCB 0129/0160 compliant
The supplier must meet NHSD’s risk management standards DCB 0129, assist Trusts with DCB 0160 compliance, and maintain a Clinical Safety Officer to support software design updates and enhancements, ensuring an updated Clinical Safety Case report is shared with clients.
Deployable to a range of devices
To minimise hardware costs, resilience solutions should be versatile and able to deploy quickly and seamlessly on available existing devices; most commonly Android and iOS.
Easily accessible to deploy via Intune (MDM)
To accommodate hardware changes and ensure up-to-date software, the Resilience ePR should be downloadable and installed at deployment. An app in Google Play Store and App Store with secure activation for flexible, speedy deployment via Intune (MDM).
Easily scalable
In the case of a localised ePR outage, such as a mobile network disruption, the Resilience ePR should deploy locally to a limited number of devices for a short duration. These can be easily deactivated when the main ePR is restored. No data should remain on the device or app after record submission.
Cost effective in standby and deployment
The Resilience ePR should offer cost-effectiveness and flexible payment options, including a minimal standing charge and pay-per-use model for both local and whole deployments to ensure affordability and feasibility. Avoiding the need for board-level financial approval at deployment, ensures timely deployment and minimises the impact on staff and patients.
Scribe Electronic Patient Record
Scribe ePCR can be used alongside any deployed ePCR system as a backup or low use solution to provide resilience ensuring paper as third line resilience. Scribe can also be used as a primary ePCR where quick and easy deployment and flexible payment plans are essential.