Carbon Reduction Plan
Commitment to Achieving Net Zero
Doc-works Limited is committed to achieving Net Zero greenhouse gas emissions by 2050 at the latest, in line with UK Government requirements and Procurement Policy Note PPN 006.
In addition to this formal commitment, Doc-works has set an internal ambition to achieve Net Zero earlier, with a working target of 2030, where this remains practical and achievable. This reflects the low-carbon nature of our business, our ISO 14001 Environmental Management System, our use of electric vehicles, our hybrid working model, and our continued move towards lower-carbon digital infrastructure.
Our priority is to reduce emissions wherever possible through direct operational changes before considering the use of verified carbon offsetting or carbon removal for any residual emissions that cannot reasonably be eliminated.
About Doc-works
Doc-works is a UK-based software and digital services supplier providing secure digital solutions to the NHS, ambulance services, local authorities and other public sector and healthcare organisations.
As a software and digital services business, Doc-works has a relatively low direct operational carbon footprint. The company does not manufacture physical products and does not operate large logistics, warehousing or distribution activities. Its main emissions relate to purchased electricity, technology infrastructure, data-centre services, employee travel, homeworking, commuting and supplier activity.
Doc-works’ wider social value approach is based on responsible business, environmental management, fair working practices, apprenticeships and skills development, staff wellbeing, inclusion, secure digital transformation and support for better public services.
Environmental Management System
Doc-works maintains an Environmental Management System that satisfies the requirements of ISO 14001:2015.
Control of emissions is addressed through Doc-works’ environmental management processes, including consideration of energy use by employees, office activity, IT equipment, hosting infrastructure and supplier arrangements.
Doc-works uses modern computer and server equipment, manages lighting and air conditioning carefully, and continues to review opportunities to reduce energy use and environmental impact.
Alignment with the UN Sustainable Development Goals
Doc-works’ environmental and social value approach aligns with selected United Nations Sustainable Development Goals.
Doc-works is not currently a signatory of the UN Global Compact, but the company uses relevant UN Sustainable Development Goals as a helpful framework for describing its environmental, social value and responsible business activity.
| UN Sustainable Development Goal | Doc-works alignment |
|---|---|
| SDG 3: Good Health and Well-being | Doc-works provides secure digital services supporting NHS, ambulance, healthcare, local authority and public sector services. Its Scribe product set supports digital records, referrals, audit, resilience and operational workflows that help customers deliver safer and more efficient services. |
| SDG 8: Decent Work and Economic Growth | Doc-works supports fair working practices, flexible working, staff wellbeing and apprenticeships. The company operates an apprenticeship scheme to support skills development and employment opportunity. |
| SDG 9: Industry, Innovation and Infrastructure | Doc-works develops secure digital software platforms and infrastructure that support digital transformation, interoperability, operational resilience and innovation in healthcare and public services. |
| SDG 10: Reduced Inequalities | Doc-works supports inclusive working practices, reasonable adjustments and accessible digital service design where applicable to customer requirements. |
| SDG 12: Responsible Consumption and Production | Doc-works seeks to reduce waste, reduce paper-based processes, use efficient technology infrastructure and improve supplier sustainability data over time. |
| SDG 13: Climate Action | Doc-works maintains ISO 14001 environmental management, publishes a Carbon Reduction Plan, reports Scope 1, Scope 2 and relevant Scope 3 emissions, and has reduced reported emissions through infrastructure changes, electric vehicles and lower-carbon working practices. |
Baseline Emissions Footprint
Baseline emissions are a record of the greenhouse gases produced in a previous year and are the reference point against which future emissions reductions can be measured.
Doc-works has selected 2024 as its baseline year.
The organisational boundary for this Carbon Reduction Plan is the United Kingdom, using an operational control approach.
Scope 1 Baseline Emissions
Scope 1 emissions are reported as 0.00 tCO₂e.
Doc-works does not use gas heating and does not operate petrol or diesel company vehicles. Where company vehicles are used, these are electric, which produce no direct tailpipe emissions.
Any electricity associated with electric vehicle charging is considered within Scope 2 Scope 2 or Scope 3 depending on the charging location and the level of Doc-works' operational control over the electricity used.
Scope 2 Baseline Emissions
Scope 2 emissions are reported using the location-based method, based on UK grid electricity factors.
Scope 2 emissions include electricity used in Doc-works’ directly controlled office operations, including lighting, air conditioning and office IT equipment.
Scope 2 may also include electric vehicle charging where the electricity is purchased or controlled directly by Doc-works.
Scope 3 Baseline Emissions
Doc-works has assessed the relevant Scope 3 emissions categories for its operations in line with the Carbon Reduction Plan reporting approach used for public procurement.
As a software and digital services provider, Doc-works does not operate a material physical supply chain for the transportation of goods. The most relevant Scope 3 emissions arise from staff commuting, homeworking, limited business travel, operational waste, and third-party services used to support delivery of digital services.
| Scope 3 Category | Applicability to Doc-works | Current Position |
|---|---|---|
| Upstream transportation and distribution | Low / not material | Doc-works does not routinely purchase or distribute physical goods at scale. Any minor upstream delivery activity is considered immaterial within the current footprint. |
| Waste generated in operations | Relevant but low | Office waste is limited due to the nature of Doc-works’ digital operations. Doc-works continues to reduce paper use, recycle where possible and minimise physical waste. |
| Business travel | Relevant | Business travel is limited and is reduced through remote meetings, hybrid working and use of electric vehicles where practical. |
| Employee commuting | Relevant | Employee commuting and homeworking emissions are included within the Scope 3 assessment. Hybrid working helps reduce commuting emissions while maintaining operational flexibility. |
| Downstream transportation and distribution | Low / not material | Doc-works provides digital software services and does not routinely transport or distribute physical products to customers. This category is therefore considered not material. |
For the 2024 baseline year, estimated Scope 3 emissions were 32.50 tCO₂e.
Doc-works will continue to improve the granularity of its Scope 3 reporting over time, including separating employee commuting, homeworking, business travel and waste into individual reporting lines where sufficient data is available.
Current Emissions Reporting
The current reporting year is 2025.
| Emissions Scope | Tonnes CO₂e |
|---|---|
| Scope 1 | 0.0 |
| Scope 2 | 4.0 |
| Scope 3 | 12 |
| Total | 16.0 |
Doc-works’ total reported emissions have reduced from 37.00 tCO₂e in the 2024 baseline year to 16.00 tCO₂e in the 2025 reporting year.
This represents an estimated reduction of 21.00 tCO₂e, or approximately 57%, against the baseline year.
Explanation of Emissions Reduction
The largest reduction has been achieved in Scope 3 emissions, primarily through changes to Doc-works’ hosting, colocation and technology infrastructure arrangements.
During the reporting period, Doc-works refreshed and migrated its server infrastructure into UK data-centre facilities.
Doc-works uses its own server equipment within these facilities, with the data-centre provider supplying colocation space, physical infrastructure, power, cooling, connectivity and environmental controls.
The facilities used by Doc-works are stated by the provider as using efficient infrastructure and electricity from 100% renewable sources. This supports a lower-carbon infrastructure model compared with the previous baseline position.
Based on Doc-works’ current assessment, the estimated reduction associated with the server refresh, infrastructure consolidation and data-centre change is approximately 18.5 tCO₂e against the 2024 baseline. This is an estimated reduction based on the best available data and assumptions at the time of publication and will be reviewed annually as supplier data and internal measurement processes improve.
Further reductions have been achieved through lower travel-related emissions, efficient working practices, use of electric vehicles, continued hybrid and remote working where appropriate, and ongoing review of operational energy use.
Emissions Reduction Targets
Doc-works is committed to achieving Net Zero greenhouse gas emissions by 2050 at the latest.
Doc-works has also set an internal ambition to achieve Net Zero by 2030, where this remains practical and achievable.
| Target Year | Target Reduction Against 2024 Baseline | Target Emissions |
|---|---|---|
| 2025 | 57% reduction achieved | 16.00 tCO₂e |
| 2030 | Internal ambition to reach Net Zero, subject to practical delivery and treatment of residual emissions | 0–5 tCO₂e before any verified offsetting or removals |
| 2050 | Formal Net Zero commitment | Net Zero |
To continue progress, Doc-works has adopted the following emissions reduction objectives:
| Target area | Objective |
|---|---|
| Scope 1 | Maintain zero direct emissions where operationally possible by avoiding petrol and diesel company vehicles and direct fossil-fuel use. |
| Scope 2 | Reduce purchased electricity emissions through efficient energy management, modern equipment and monitoring of electricity use. |
| Scope 3 | Continue reducing material indirect emissions through efficient hosting infrastructure, supplier review, lower-carbon travel choices, remote-first meetings where appropriate, and improved data collection. |
| Data quality | Improve the completeness and reliability of emissions data, particularly in Scope 3 supplier and technology infrastructure categories. |
| Social value | Continue supporting apprenticeships, skills development, staff wellbeing, fair working practices and public sector digital transformation. |
| Governance | Review and update the Carbon Reduction Plan annually. |
Completed Carbon Reduction and Social Value Initiatives
Doc-works has already implemented a number of carbon reduction and social value initiatives, including:
- maintaining zero reported Scope 1 emissions;
- using electric company vehicles rather than petrol or diesel vehicles;
- refreshing and migrating server infrastructure into Redcentric UK data-centre facilities using electricity stated as being from 100% renewable sources;
- reducing hosting and infrastructure-related emissions through improved server efficiency and infrastructure consolidation;
- using modern, energy-efficient IT equipment;
- managing lighting and air conditioning to reduce unnecessary energy use;
- supporting remote and hybrid working where appropriate;
- reducing unnecessary business travel through digital meetings and remote support;
- maintaining an ISO 14001:2015 Environmental Management System;
- operating an apprenticeship scheme to support skills development and employment opportunity;
- supporting staff wellbeing through flexible working, reasonable adjustments and supportive management practices;
- providing secure digital services that help NHS, ambulance, local authority and public sector customers reduce paper-based processes and improve operational efficiency.
Future Carbon Reduction and Social Value Initiatives
Doc-works will continue to reduce its carbon emissions and strengthen its social value contribution through the following actions:
- annual review and publication of this Carbon Reduction Plan;
- continued monitoring of Scope 1, Scope 2 and relevant Scope 3 emissions;
- continued use of energy-efficient and renewable-powered data-centre facilities where commercially and operationally appropriate;
- further optimisation of server infrastructure and hosting arrangements;
- continued use of electric vehicles where company vehicles are required;
- promotion of remote-first meetings where suitable to reduce travel emissions;
- ongoing review of commuting, homeworking and business travel impacts;
- improved supplier sustainability data collection, especially for technology, infrastructure and hosting suppliers;
- preference for suppliers with credible environmental and sustainability credentials where appropriate;
- continued development of internal environmental management processes under ISO 14001:2015;
- continued support for apprenticeships, skills development and workforce development;
- continued focus on staff wellbeing, flexibility and inclusion;
- continued development of secure digital services that support healthcare and public sector transformation.
Scope 3 Categories Not Currently Reported or Not Applicable
Doc-works is primarily a UK-based software and digital services supplier. Some Scope 3 categories are not considered applicable or material to the company’s current business model.
Doc-works does not manufacture, distribute or sell physical products at scale. As a result, the following categories are not currently considered material or applicable:
- downstream transportation and distribution of physical products;
- processing of sold products;
- use of sold physical products;
- end-of-life treatment of sold physical products;
- franchises;
- investments.
Where a Scope 3 category may be relevant but data quality is still developing, Doc-works will continue to improve its measurement and reporting approach through supplier engagement and annual review.
Methodology and Data Quality
Emissions have been calculated using the best data available to Doc-works at the time of publication.
Scope 1 emissions are based on the absence of direct fossil-fuel use within Doc-works’ operational control.
Scope 2 emissions are reported using the location-based method for purchased electricity.
Scope 3 emissions are based on the categories currently assessed as most relevant and material to Doc-works’ operations, including homeworking, commuting, business travel where applicable, offsite data-centre and infrastructure-related emissions, electric vehicle charging where not already included in Scope 2, waste, and supplier activity where data is available.
The estimated reduction associated with hosting, colocation and technology infrastructure reflects the move to refreshed Doc-works-owned server equipment located within UK data-centre facilities using electricity stated by the provider as being from 100% renewable sources. This figure is based on the best available information at the time of publication and may be refined in future reporting as more detailed supplier-specific emissions data becomes available.
Doc-works recognises that Scope 3 emissions reporting will continue to mature over time. The company will review the completeness, accuracy and methodology of its emissions reporting annually.
Review and Publication
This Carbon Reduction Plan will be reviewed and updated annually to reflect changes in Doc-works’ organisational structure, emissions profile, methodology, business activity and carbon reduction measures.
Doc-works will aim to review and update the Carbon Reduction Plan within six months of the company’s financial year-end, using the best available data for the relevant reporting period.
The latest version of this Carbon Reduction Plan will be published on the Doc-works Limited website. Previous versions may be retained where appropriate to demonstrate progress over time.
Document Control
| Version | Publication Date | Reporting Period | Summary of Changes |
|---|---|---|---|
| 1.0 | 9 June 2026 | 2024 baseline and 2025 reporting year | First published Carbon Reduction Plan |
Declaration and Sign-Off
This Carbon Reduction Plan has been completed in accordance with PPN 006 and associated guidance and reporting standards for Carbon Reduction Plans.
Doc-works Limited confirms its commitment to achieving Net Zero greenhouse gas emissions by 2050 at the latest, with an internal ambition to achieve Net Zero earlier where practical and achievable.
Emissions have been reported and recorded in accordance with relevant greenhouse gas reporting principles and the GHG Protocol Corporate Accounting and Reporting Standard, using appropriate emissions conversion factors where applicable.
This Carbon Reduction Plan has been reviewed and approved by the Board of Directors of Doc-works Limited.
Signed on behalf of Doc-works Limited:
Brendan Fraser-Smith
Chief Marketing Officer
Doc-works Limited
Date: 9 June 2026
Contact Information
Doc-works Limited
Suite 3, The Old HayBarn
Rosebery Mews
Mentmore
Leighton Buzzard
Buckinghamshire
LU7 0UE
Telephone: 01296 668210
Email: info@doc-works.co.uk