Doc-works is pleased to announce the appointment of Joseph Hopkins to the role of Support Analyst.
Joseph joins the Doc-works team as part of our continued commitment to delivering exceptional customer service and technical support across our growing customer base. In his new role, Joseph will work closely with customers and internal teams to help resolve technical issues, support system users, and contribute to the ongoing success of the Scribe product family.
As Doc-works continues to expand its products and services, strengthening our support function remains a key priority to ensure customers receive timely, knowledgeable assistance and a positive user experience.
Joseph Hopkins, Support Analyst, Doc-works:
“I’m excited to be joining Doc-works and becoming part of such a talented team. I’m looking forward to developing my skills, supporting our customers, and contributing to the continued success and growth of the business.”
Jon McKennon, Chief Operating Officer, Doc-works:
“We are delighted to welcome Joseph to Doc-works. As our customer base continues to grow, investing in our support team is essential. Joseph’s enthusiasm and willingness to learn will make him a valuable addition to the business, and we look forward to supporting his development as part of the team.”